Policy and Commitment:

• The Hotels Galata informs all employees of its zero-tolerance policy against abuse, harassment, and exploitation. The hotel is committed to imposing strict sanctions in the event of any violation of this principle.

Training Programs:

• Regular training programs are provided to raise awareness among employees regarding abuse, harassment, and exploitation.
  These programs are designed to ensure that employees understand their rights, personal boundaries, and the procedures for reporting complaints.

Reporting Mechanisms:

• The Hotels Galata provides employees with a safe and confidential complaint mechanism to report any incidents of abuse, harassment, or exploitation.
  All complaints are handled with diligence and addressed in a prompt and effective manner.

Confidentiality and Security:

• All complaint procedures are based on strict confidentiality principles.
  Information related to abuse or harassment is managed in accordance with legal requirements and with full respect for the privacy of those involved.

Sanctions:

• In cases where abuse, harassment, or exploitation is identified, serious disciplinary actions are imposed against the individuals involved.
  These actions are taken in accordance with internal disciplinary procedures and local legal regulations.

Corporate Support Services:

• In order to support victims, The Hotels Galata collaborates with professional counselors and external support service organizations.
  Necessary steps are taken to protect victims’ rights and support their recovery and well-being.